If you don’t there might not be any more changes left to make.

Trying to change someone’s behavior is one of the most difficult things we try to do to each other.

However, that doesn’t stop us from trying. Should we instead be looking to pull the emergency ejection lever?

That’s what Joey talks with Bogus Handzel, of Handzel and Associates, about as he contemplates the struggle trying to change his agency’s culture.

Listen to Insurance in Your Words with Joey Giangola below…

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